Summit: Reach Your Peak and Elevate Your Customers' ExperienceAuthor :
Hardback
Published : Wednesday 1 January 2014
You may also like ...
by
Hardback
01 Jan 2014
>>
€19.31
Extended stock – Dispatch 5-7 days
Description
Tools and training to take you, as a business professional, straight to your peak potential to benefit you, your family, and your customers
Risk management expert and entrepreneur Scott Addis looks at your progression upwardfrom developing skills to cultivating business relationships to earning customer loyaltyas an ascent to a mountaintop. He takes you through four elevation levelspreparation for the climb, setting up base camp, assaulting the summit, and the final ascentas he covers identifying your Unique Ability (R), emotional intelligence, presenting yourself to others, nurturing creativity and innovation, building relationships, and winning customer trust. Scott an Inc. magazine Entrepreneur of the Year finalist and one of the 25 Most Innovative Insurance Brokers in Americabelieves that as a professional in today's workforce you are eager to reach your personal summit, and he gives you a clear path to get there. In his well-paced guide for novices and masters alike, he judiciously balances anecdotes with prudent advice and calls-to-action. The latter take the form of questions to address, steps to take, strategies to pursue, and attributes to cultivate along your path to the top.
Reviews